WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of what will be in the order and the address it will be shipped to.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact me with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact me as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please contact me
WHO TO CONTACT?
It's just me... the artist running the show here. You can reach out at any time by contact form
Why don't i see the particular paper/finish or size that i want?
I chose papers, finish, and sizes based on what I feel will look best for each photograph. If you can't find exactly what you are looking for PLEASE contact me! I may be able to make a special print available to you
do you sell digital copies of your photography?
Nope. Not at this time. Again, I urge you to contact me... If I receive enough requests for something, I may revisit the issue.
I saw an image on your instagram/facebook, but I can't find it here?
Contact me! I do not make all my images available all the time - I have way too many favorites! But if there is an image that you just love and can't live without... let's talk! I am happy to take individual requests, and make a special print available to you if you don't see what you want.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
Join me on Instagram and Facebook for the most current social updates and latest photos. Signing up for my newsletter is another great way to keep up to date on the latest photographic adventures!